How can we help you?

I am interested in an offer / machine on your website

• Who can I contact if I have a question about an offer ?

  Please note that baupool is not the seller of the machines offered on this website, but acts as an intermediary between the seller and the buyer. If you are interested in a machine from baupool, please contact the seller directly. The contact details and the possibility to send a message to the seller can be found directly in the offer data. Did this answer your question? If not, please contact us!

• I want to buy a machine. How can I talk to the seller?

  Please note that baupool is not the seller of the machines offered on this website, but acts as an intermediary between seller and buyer. If you are interested in a machine from baupool, please contact the seller directly. You will find the contact details and the possibility to send a message to the seller directly in the offer data. Did this answer your question? If not, Please contact us!

• Where can I find the phone number of the seller?

  Please note that baupool is not the seller of the machines offered on this website, but acts as an intermediary between seller and buyer. If you are interested in a machine from baupool, please contact the seller directly. You will find the corresponding telephone numbers for contacting the seller directly in the offer data, if you click the button "Show telephone number". Has this answered your question? If not, please contact us!

• I would like to send an e-mail to the seller of a machine. Where can I find his e-mail address?

  Please note that baupool is not the seller of the machines offered on this website, but acts as an intermediary between seller and buyer. If you are interested in a machine from baupool, please contact the seller directly. Please use the contact form which you can find in the offer data. In this way the seller will receive an e-mail from you. Please note that the seller's e-mail address is not displayed directly on our website. Did this answer your question? If not, please contact us!

I have a question about my invoice

• Where can I find my invoices?

  Your invoices are stored directly in your account. After logging in, simply go to "My invoices". You will also find the link to "My invoices" in the menu "My tractorpool" at any time after login. Has this answered your question? If not, please contact us!

• I have a question about an invoice.

  Sure! Please contact us for this purpose!

I have a problem with my access

• I cannot log in.

  Did you forget your password or username? /a> or have your username sent to you by e-mail >/a>. Did this answer your question? If not, please contact us!

• What is my username?

  Did you forget your username? Here you can have your username sent to you by e-mail. Please note that it is not possible for us to send you your user name by e-mail if your e-mail address is used for several tractorpool accounts. In this case, we will point this out on the website and ask you to contact us at contact us. Has this answered your question? If not, please contact us!

• I have forgotten my password!

  Here you can reset your password at any time. Please note that you need to know your username to do this. Have you forgotten your username? Here you can have your username sent to you by e-mail. Did this answer your question? If not, please contact us!

• I am afraid that my access data has been stolen (Phishing). What can I do?

  You have received an untrustworthy request or SMS and/or have entered your access data on a website that is not baupool? Please ächange your password immediately. If you notice any unusual or similar changes in your account, e.g. to your machine offers, or if you are unable to log in to your account despite having the correct access data, please contact us immediately!

I want to sell a machine

• How can I sell a machine at baupool?

  You would like to sell via baupool? With pleasure! It's very easy: At the top of the page you will find the button "Sell now!". Press it and the sales process starts. Please follow the instructions on the page. Did this answer your question? If not, please contact us!

• I am a commercial dealer or manufacturer of machines. How can I sell at baupool?

  Do you trade commercially and regularly with agricultural machinery? Great, then use our unbeatable reach into your target group and offer your machines, spare parts or rental machines at baupool! It's very simple: At the top of the page you will find the button "Sell now!". Press it and the sales process starts. Please follow the instructions on the page. Did this answer your question? If not, please contact us!

I have another request or my question was not answered on this page

Please contact us!